Capability 02

Public websites, portals & Section 508 accessibility

Public-facing sites and portals that are accessible, fast, and maintainable by the program's own staff.

Hands using a tablet at a standing kiosk in a bright public service office

OutcomeA public site or portal that meets Section 508 and WCAG 2.2 AA working criteria, with content owners trained and a redirect matrix preserving every inbound link.

What this covers

Program and office websites, forms and intake portals, document libraries, and the content systems behind them. The design goal is a site an agency can run without calling a vendor for every change.

Accessibility is a delivery requirement, not a review at the end

Every template and component is tested against WCAG 2.2 AA success criteria during the build, with automated checks in the pipeline and manual keyboard and screen-reader passes on representative pages. BCA delivers the test evidence with the site. This is a working reference and test record; it is not a conformance certification, and BCA will say so plainly in any Accessibility Conformance Report it helps prepare.

Migration without losing the public

A content inventory and disposition model come first. Every retired URL maps to a destination, the redirect matrix is tested before launch, and search-engine signals are preserved with canonical URLs and a sitemap.

Where BCA fits

  • A bounded website or portal modernization under simplified acquisition procedures.
  • A content, architecture, and migration work package inside a prime’s platform contract.
  • Accessibility assessment and remediation support for an existing site, delivered as reproducible issue records and retest evidence.

Next step

Send the requirement. We reply with a bounded scope and evidence, not a pitch.

A sources-sought notice, a section of a statement of work, or a one-paragraph problem description is enough to start. Expect a written response within two business days.