Capability 02

Public websites, portals & Section 508 accessibility

Public-facing sites and portals that are accessible, fast, and maintainable by the program's own staff.

Hands using a tablet at a standing kiosk in a bright public service office

OutcomeA public site or portal that meets Section 508 and WCAG 2.2 AA working criteria, with content owners trained and a redirect matrix preserving every inbound link.

What this covers

Program and office websites, forms and intake portals, document libraries, and the content systems behind them. The design goal is a site an agency can run without calling a vendor for every change.

Accessibility is a delivery requirement, not a review at the end

Every template and component is tested against WCAG 2.2 AA success criteria during the build, with automated checks in the pipeline and manual keyboard and screen-reader passes on representative pages. BCA delivers the test evidence with the site. This is a working reference and test record; it is not a conformance certification, and BCA will say so plainly in any Accessibility Conformance Report it helps prepare.

Migration without losing the public

A content inventory and disposition model come first. Every retired URL maps to a destination, the redirect matrix is tested before launch, and search-engine signals are preserved with canonical URLs and a sitemap.

Where BCA fits

  • A bounded website or portal modernization under simplified acquisition procedures.
  • A content, architecture, and migration work package inside a prime’s platform contract.
  • Accessibility assessment and remediation support for an existing site, delivered as reproducible issue records and retest evidence.

Outcomes

What changes once the work is accepted.

  • The public can find, read, and complete tasks on the site with a keyboard, a screen reader, or a phone.
  • Program staff publish and update content without a vendor ticket for each change.
  • No inbound link breaks at launch, and search signals carry over to the new URLs.
  • Accessibility evidence exists for each template, so an Accessibility Conformance Report has something real behind it.

Typical deliverables

Named the way they appear in a scope.

Content inventory and disposition
Every existing page listed with a keep, merge, rewrite, or retire decision and an owner.
Information architecture and page templates
Navigation, content model, and accessible component patterns built from the inventory.
Accessibility test evidence
Automated checks in the pipeline plus manual keyboard and screen-reader passes on representative pages.
Redirect matrix and launch QA
Every retired URL mapped and tested before launch, with canonical URLs and a sitemap.
Editor guide and recorded training
How content owners publish, review, and keep pages accessible after handoff.

How engagements work

Three common ways this capability is bought.

Each starts with a written scope, deliverables, and acceptance evidence. Thresholds and authorities are on the federal agencies page.

  • Micro-purchase or simplified acquisition

    An accessibility assessment of an existing site with reproducible issue records and a prioritized remediation backlog, or a content inventory and IA plan, sized under the micro-purchase threshold.

    How micro-purchase works with BCA
  • Subcontract work package

    A content, architecture, migration, or accessibility work package on the prime's chosen platform, with the prime retaining hosting and platform authority.

    The six-part work-package model
  • Sources sought and RFI response

    BCA responds with an approach tied to the site's audience and tasks, the accessibility evidence it would deliver, and what stays with the agency, including hosting and content approval.

    What BCA sends back

Capability limits

What BCA will not claim or perform here.

Stated before award so the file, the compliance matrix, and the work all match.

  • Accessibility testing is a working reference against WCAG 2.2 AA criteria, not a conformance certification. Any Accessibility Conformance Report BCA helps prepare states that basis plainly.
  • BCA works on the platform the agency or prime selects and does not host federal sites.
  • Content approval, plain-language clearance, and records-management decisions stay with the agency.

Company-wide boundaries

  • No federal contract past performance yet. Commercial delivery and owned-system evidence are labeled on the past performance page.
  • No personnel or facility security clearance. Unclassified work only.
  • No FedRAMP authorization, agency ATO, CMMC certification, ISO certification, or SOC 2 report. BCA works inside the boundary the agency or prime authorizes.
  • Not a GSA Multiple Award Schedule holder.

Source and verification dates for every boundary statement are kept with the evidence records and the capability statement.

Next step

Send the requirement. We reply with a bounded scope and evidence, not a pitch.

A sources-sought notice, a section of a statement of work, or a one-paragraph problem description is enough to start. Expect a written response within two business days.