Med Spa acquisition systems

Find where your leads go cold.

We trace the nonclinical path from old database records and missed calls through booking, follow-up, reviews, referrals, and paid traffic. Then we recommend the first fix your records support.

Start with what you already have

Before you buy more leads, fix what happens next.

The diagnostic checks consent, contactability, response ownership, booking, follow-up, and capacity. If an earlier step is not ready, later work waits.

That keeps the practice from spending money on traffic it cannot respond to or measure.

  1. 01

    Reactivate eligible contacts

    Inspect

    Consent and contactability · Data quality and dormant-lead history

    Decision record

    Consent status, contactability, responses, ownership, bookings, and disposition recorded in approved systems.

  2. 02

    Build review and referral follow-up

    Inspect

    Patient permission and platform policy · Request timing and staff ownership

    Decision record

    Eligible requests, permission records, completed asks, published responses, and referral disposition.

  3. 03

    Fix website lead routing

    Inspect

    Offers and conversion paths · Form and call ownership

    Decision record

    Source, inquiry, response owner, next action, booking attribution, and unresolved exceptions.

  4. 04

    Recover missed calls

    Inspect

    Inbound call volume and missed-call reasons · Consent and message policy

    Decision record

    Missed-call reason, assigned owner, response timestamp, disposition, booking status, and exception age.

  5. 05

    Improve consultation follow-up

    Inspect

    Consultation and qualification path · Objection handling

    Decision record

    Consultation attendance, disposition, follow-up completion, close evidence, and reasons recorded consistently.

  6. 06

    Add paid traffic when ready

    Inspect

    Upstream response and booking control · Offer and audience policy

    Decision record

    Approved spend, source attribution, response ownership, booking disposition, capacity, review exceptions, and stop conditions.

Every inquiry needs a visible path, owner, and next action.

The diagnostic sequence

Evidence decides what comes next.

The six-phase order is a controlled planning framework, not proof that a particular service will produce a particular result.

  1. 01

    Collect

    Identify approved systems, records, owners, consent, and capacity.

  2. 02

    Trace

    Follow a lead or patient inquiry through response, booking, show, close, and follow-up records.

  3. 03

    Locate

    Find the earliest evidenced constraint and the risk of acting later in the sequence.

  4. 04

    Recommend

    Define a bounded phase, hold conditions, exclusions, ownership, and measurement sources.

Start with the work

Start with the leak, not another campaign.

Tell us where leads appear to stall and what systems your team uses. Do not send patient or clinical information.

Request the diagnostic